This Privacy Policy explains how Boss Aluminium collects, uses, stores and protects personal information.
This policy applies to information collected through the Boss Aluminium website, online store, enquiries, customer communications and related business activities.
Boss Aluminium respects your privacy and is committed to handling personal information responsibly and in accordance with applicable Australian privacy laws.
Boss Aluminium may collect personal information when you:
The personal information we collect may include:
We only collect personal information that is reasonably necessary for our business activities.
Boss Aluminium may collect personal information directly from you when you:
We may also collect information from third parties where reasonably necessary, such as dealers, installers, freight providers, payment providers, website platforms or other service providers involved in processing your order or enquiry.
Boss Aluminium may use personal information to:
We do not sell personal information.
When you place an order through the Boss Aluminium website, we collect the information needed to process and fulfil your order.
Payments may be processed by secure third party payment providers. Boss Aluminium does not intentionally store full credit card details on its website.
Payment providers may collect and process payment information in accordance with their own privacy and security policies.
The Boss Aluminium website may use cookies and similar technologies to help the website function correctly, improve user experience, understand website traffic and support marketing or advertising activity.
Cookies may collect information such as:
You can manage or disable cookies through your browser settings. Some parts of the website may not function correctly if cookies are disabled.
Boss Aluminium may use website analytics tools to understand how customers use the website and to improve website performance and content.
Boss Aluminium may send marketing emails or updates where you have subscribed, purchased from us, made an enquiry, or where we are otherwise permitted to do so.
You can unsubscribe from marketing emails at any time by using the unsubscribe link in the email or by contacting us.
We may still send important non-marketing communications relating to orders, quotes, accounts, product issues, warranties, returns or other business matters.
Boss Aluminium may share personal information with third parties where reasonably necessary for our business activities.
This may include:
We only share personal information where needed for a legitimate business purpose, where required by law, or where you have provided consent.
Some service providers used by Boss Aluminium may store or process information using systems located outside Australia.
Where this occurs, Boss Aluminium will take reasonable steps to ensure personal information is handled appropriately and in accordance with applicable privacy requirements.
Boss Aluminium takes reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.
These steps may include secure systems, restricted access, password protection, website security measures and staff procedures.
No method of electronic transmission or storage is completely secure. Boss Aluminium cannot guarantee absolute security, but we take reasonable steps to protect the information we hold.
You may request access to personal information we hold about you.
You may also ask us to correct personal information if you believe it is inaccurate, incomplete, out of date or misleading.
To request access or correction, please contact us at sales@bossaluminium.com.au.
We may need to verify your identity before providing access or making changes.
If you believe Boss Aluminium has mishandled your personal information, please contact us so we can review the issue.
Please contact sales@bossaluminium.com.au.
Please include your name, contact details and a clear description of your concern.
Boss Aluminium will review privacy complaints and respond within a reasonable timeframe.
If you are not satisfied with our response, you may be able to contact the Office of the Australian Information Commissioner.
The Boss Aluminium website may contain links to third party websites.
Boss Aluminium is not responsible for the privacy practices, content or security of third party websites.
You should review the privacy policy of any third party website you visit.
Boss Aluminium may update this Privacy Policy from time to time.
The updated version will be published on this page.
For privacy enquiries, requests or complaints, please contact sales@bossaluminium.com.au.
